What Data We Collect
We may collect and process the following types of personal data when you use StreamForGood Ltd:
- Email address (when provided through forms or sign-ups)
- Usage data (such as pages visited, interactions, and session activity)
- Device and technical information (including IP address, browser type, and operating system)
- Cookie and tracking data used to improve platform functionality, performance, and user experience.
How We Use Your Data
We use your data to:
- Operate, maintain, and improve the StreamForGood Ltd platform
- Respond to enquiries and provide user support
- Monitor platform performance and user engagement
- Ensure compliance with legal and regulatory obligations
- Protect the security and integrity of our systems
Legal Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), we process personal data on the following legal bases:
- Consent – where you have given clear permission for us to process your data
- Legitimate Interests – where processing is necessary to operate and improve our services
- Legal Obligation – where we are required to comply with applicable laws
Data Sharing
We do not sell or rent your personal data to third parties. However, we may share limited information with trusted third-party service providers who assist in operating the platform, including:
- Hosting and infrastructure providers
- Analytics and performance monitoring tools
- Embedded third-party services (such as Spotify or YouTube), where relevant to platform functionality.
These providers are only permitted to process data on our behalf and in accordance with applicable data protection laws.
Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data (“right to be forgotten”)
- Object to or restrict certain types of data processing
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us at hello@streamforgood.org.